Signs That Your California Long Distance Mover Has Great Customer Service

Moving is a service-oriented business. As a result, the level of customer service dished out by your movers and packers will heavily influence how well or poorly your moving experience is. GPS Moving and Storage offers long distance moving, packing, and storage services. And we pride ourselves in the level of customer service we are able to offer. Some of the signs of great customer service that you should watch out from any mover include:

They get in touch early to remind you about your forthcoming move

A good mover will get in touch with their client ahead of time just to make sure that the moving date is still on. This is a sign that they want the move to proceed smoothly and on time. During this call they will ask you to discuss what time they should arrive to your location. If you have not booked your moving service they will also take this time to remind you to do so. 

They ask you about any special needs your move may require

A seasoned mover like Movegreen understands that different clients have different needs. If they ask you about any special needs you may have on your moving day it means that they are thinking about all the ways they can make your move a complete success. Some of the needs you may have may include storage services, you may need the move to start earlier or later than usual, you may need extra packaging materials, etc. 

They wrap your furniture to protect it from dust and dirt

Good customer care can also be seen in the way movers and packers handle your furniture and goods. When movers handle your goods with care, that shows their awareness about your needs, as well as their professionalism. And one of the most important ways to care for your furniture is to wrap it carefully to avoid damage such as scratching, grazing, or breaking. Another way care during handling can be displayed is when the movers wear gloves to handle your belongings. 

They clean up after when working on your spaces

No one likes a messy space after service providers have done their job on a site. And that applies to movers as well. A mover that cleans up any mess they have created after they are done shows great customer care incentive. This entails collecting any packing and wrapping rubbish that may be left lying around, as well as cleaning any dirt brought in by the moving crew. 

They are friendly and ready to answer your questions or respond to your needs

Last but not least, a moving service that is friendly to you in person and even via phone or email displays great customer service qualities. A move is a personal exercise and every client wants to go through this process with people that are not a bother to have around. At the same time, every customer appreciates friendly service be it at a coffee shop, bus, or at the mall. So if your mover is friendly and easy to talk to that definitely is a sign of great customer service. 

Moving from California? GPS Moving would love to help you enjoy a great residential or commercial mover under our great service. Talk to us today for an estimate and any questions you may have.