How to Improve Employee Performance (5-Step Guide)
The success of a company is dependent on several different factors, from its geographic location to the quality of the products. However, arguably the most important factor of them all is employee performance.
There are endless stats that this article could throw at you to prove how important employee performance levels are. For the sake of simplicity, here’s the one and only stat you need to know:
- Companies with higher-than-average levels of employee engagement experienced 27 percent higher profits and 38% above-average productivity (Clear Company)
Essentially, the better your employees perform, the more money you will make – simple.
Of course, making your employees perform better is easier said than done. After all, they’re humans – not robots. Luckily, though, this 5-step guide will help you to improve the performance levels of your employees and ultimately take your organization to the next level.
Step 1: Use an Online Learning Platform
Over the past ten years, online learning has become very important. From college and university courses to company training programs, online learning is now one of the main channels used for knowledge transfer.
Therefore, when your company is providing training to new hires – as well as reskilling employees who have been absent – it’s highly advised that you use an online learning platform. This way, you can provide a modern learning experience that enables you to keep learners happy and ultimately make improvements through analytic insights. Then, once individuals and groups have used your online learning platform, they will be able to perform to a higher standard. It’s a win for you, and it’s a win for customers.
Remember, face-to-face training is still important, but it might soon become a part of the past. The world is going digital – and so is learning.
Step 2: Provide Incentives – 91% of Millennial professionals see career progression as a top priority!
When employees work for a company, they need incentives. Otherwise, they will lose motivation. As the subheading highlights, 91 percent of millennial professionals see career progression as a top priority. In other words, they want to rise up the ranks of the companies they work for.
With this in mind, it’s important that you provide your employees with a career ladder to climb. For example, customer service representatives should be able to progress into line manager roles if they’re performing well (and so on).
Also, make sure to make bonuses and rewards a part of your company culture.
Step 3: Take Time to Collect Feedback – Anonymous Email Surveys are Your Best Bet
When it comes to improving employee performance levels, there’s no greater source for learning than the minds of employees. This is why you should take the time to collect feedback from them. Ideally, do this every couple of months.
From the feedback you collect, you can then make changes that will help them in the workplace. This might involve investing in better tech equipment or providing employees with improved collaboration apps.
Step 4: Boost the Quality of Your Appraisals
When you conduct employee appraisals, they need to be done to a high standard. Here are some tips to follow:
- Encourage a two-way discussion
- Listen carefully and have an open mind
- Provide practical and constructive feedback
In the long run, this will benefit both parties.
Step 5: Create a Positive Working Environment – It Makes a Huge Difference
Lastly, make sure to create a positive working environment, whether you operate in a large office or busy store. A great starting point is to promote diversity and inclusion, as well allowing employees to engage and interact with each other.
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