How to Choose a Window Repair Contractor

If you have decided to replace your windows at home, you are probably looking for a reputable window repair company or contractor. It is advisable to compare prices from various companies and choose the one that best suits your specific needs.

Finding the right contractor

You made a good decision in opting to hire an installer to repair your home windows. But you may be wondering how you can find the right person for the job. Below is a list of a few factors to consider when looking for contractors:

1. How long has the business been in operation. Remember that in most cases, the older the business, the more reputable and trusted it is. A business that has lasted through the years has usually done so because of good repute and satisfied clients.
2. Experience plays a major role in this business. Sometimes even new businesses should be given a chance as many of the contractors may have work experience with other companies that they have previously worked for.

Acquire window replacement quotes

Ensure that you get window replacement quotes from various contractors first, without making a hasty decision for the first one you meet. Generally, you should gather at least three quotes in writing. Do some investigating as to whether these companies buy their material direct from the manufacturer, a second-hand shop or a middle-man. Ensure that their suppliers are reputable and trustworthy.

Support local businesses

It is much better to acquire a local contractor as this will keep your costs at a minimal, by excluding transportation costs. It will also be convenient to visit their offices when you need to. Always enquire about the turn around time as this directly affects the price that they quote you. You may get referrals from family and friends for contractors and this is possibly one of the best ways of finding a good contractor. Once you have narrowed your list, check that the company is attentive and responsive when you contact them. Choose a company that gets in touch timeously.

Seven questions to ask your contractor

1. What is the full name and location of the company – this way you can do your own research online and possibly even visit their offices beforehand.
2. Does the contractor or company carry insurance – This is vital especially in the event of an accident. Ask for current certificates from the contractor’s insurance company.
3. Is the company licensed – This ensures that the contractor is licensed in the city and state that you live.
4. How long has the company been operative – This is a vital question as it will reveal whether the contractors have the know-how to successfully handle your job.
5. Ask for referrals – many companies do not hesitate to provide referrals from happy clients. Ask the contractor to provide you with a few referrals.
6. Does the company offer its clients a workmanship warranty – Many contractors may offer a warranty for a year which means the company has confidence in their workmanship and products.
7. What is the company’s track record when handling complaints by clients – find out how the contractor handles issues or disputes by clients. Ask if they have ever lost a case regarding a job that has been done and if their license has ever been suspended.
8. Evaluate the contract carefully – Once you have received a job proposal or estimate from the company, you may want to carefully read through it and have a good understanding thereof. An estimate is a price for a generic product however in many cases it is not customer-friendly. A proposal is an agreement for the stipulated project. This document includes options and about three product choices for the client’s perusal.
9. Details are important – Most contracts are simple and straightforward. Larger companies may have an extensive contract. You will be required to carefully consider the details of the contract.

Securing a contractor

There are a few ways to get a window contractor to attend to your call:

• Let the contractor know that quality workmanship and value is more important to you than the lowest price.
• Let them know that you are interviewing three contractors, not ten.
• Locate and interview contractors that are close to your home. Contractors also prefer jobs nearer to their offices.
• Mention to the contractor if they were referred to you or if you have seen their workmanship in other homes.

Choosing the right contractor is an important task and should be considered carefully. Don’t rush the process and ensure you have all the information needed to make a well-informed decision.